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# Intact Teams

Transforming Leaders - Cultures - Organisations

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## Posts

- [LeadershipLens: The thing that's missing from most leadership development](https://intactteams.com/leadershiplens-the-thing-thats-missing-from-most-leadership-development/) - The most transformative leadership development rarely happens in a classroom. It happens in a room where someone says out loud what you thought only you were experiencing. And the room says: me too. The Real Cost of Going It Alone Leadership development has a problem most people don’t talk about. Most of it doesn’t transfer.
- [LeadershipLens: Your Leadership Identity](https://intactteams.com/leadershiplens-your-leadership-identity/) - Ask most leaders what they do, and you get a confident, fluent answer. Ask them who they are as a leader. What they stand for. What they will not compromise on. What their people can always count on from them. And the answer becomes a lot more vague. The gap hiding in plain sight Leadership
- [LeadershipLens: Respected is not the same as Influential](https://intactteams.com/leadershiplens-respected-is-not-the-same-as-influential/) - Respect gets you a seat at the table. Influence is what determines whether anyone listens once you sit down. Respected is not the same as influential Most high-performing leaders have worked hard for the first one. Most have never been taught the second. Here’s the distinction that doesn’t get made often enough: respect and influence
- [LeadershipLens: Are you the most reliable person in the room?](https://intactteams.com/leadershiplens-are-you-the-most-reliable-person-in-the-room/) - If your answer to feeling overwhelmed is to work harder…this one’s for you. The trap hiding inside your work ethic There’s a belief running through most workplaces right now. That the path to recognition and advancement is built on MORE. More hours. More deliverables. More availability. More yes. For a lot of high achievers, that
- [LeadershipLens: Your Imposter Voice Is Lying to You](https://intactteams.com/leadershiplens-your-imposter-voice-is-lying-to-you/) - You keep achieving. Your brain keeps finding reasons it doesn’t count. It’s Not a Syndrome. It’s a Pattern What we usually call imposter syndrome isn’t a syndrome. It’s a pattern, and understanding where it comes from matters more than the label. At the root of every imposter moment is the same thing: an inability to
- [LeadershipLens: You will never FEEL ready. Good!](https://intactteams.com/leadershiplens-you-will-never-feel-ready-good/) - Confidence is not something you are born with, or without. And for many people in leadership, the moment that changes everything is the moment they stop waiting to feel ready. Confidence is one of the most misunderstood concepts in leadership development. It is talked about as though it is a fixed personality trait: either you
- [LeadershipLens: Are you the best-kept secret in your organisation?](https://intactteams.com/leadershiplens-are-you-the-best-kept-secret-in-your-organisation/) - The biggest career limiter for capable women isn’t a lack of skill; it’s the belief that doing great work is enough to get noticed. Visibility is not vanity There is a visibility gap playing out in organisations across every sector, and it is not talked about nearly enough. Capable, high-performing women are consistently being overlooked
- [LeadershipLens: Mobilising people through change](https://intactteams.com/leadershiplens-mobilising-people-through-change/) - What if the problem is not that people are slow to change, but that we keep asking them to change inside systems that stay the same? The real leadership challenge is not getting people to accept change, but helping the whole system move with it. The real reason change gets stuck The real problem
- [LeadershipLens: AI is not the obstacle to better leadership](https://intactteams.com/leadershiplens-ai-is-not-the-obstacle-to-better-leadership/) - AI is not the obstacle to better leadership. Poor leadership around AI is. That might sound direct, but it is where the conversation needs to go. Too many leaders still treat AI as a threat, a shortcut or a technology project. “AI will not make leadership irrelevant. It will expose where leadership has been missing.”
- [LeadershipLens: EI is how leaders get hard things done](https://intactteams.com/leadershiplens-ei-is-how-leaders-get-hard-things-done/) - Leadership is not just what you know. It is how well people can work with you, trust you and move with you. “What really matters for success, character, happiness and lifelong achievements is a definite set of emotional skills — your EQ — not just purely cognitive abilities that are measured by conventional IQ tests.”
- [LeadershipLens: When To Coach. And When Not To](https://intactteams.com/leadershiplens-when-to-coach-and-when-not-to/) - Coaching is powerful, but it is not always the answer. Not every situation calls for a coaching approach. The real leadership skill is knowing when to coach, mentor, teach, or when to direct and when to simply get out of the way. The problem with coaching everything “Coaching is the secret sauce of great leadership!”
- [Leadership Lens: Coaching is No Longer Optional for Leaders](https://intactteams.com/leadership-lens-coaching-is-no-longer-optional-for-leaders/) - Great leaders don’t just give answers. They coach others to think, grow and take ownership, building stronger, more confident and capable teams.
- [Leadership Lens: The cost of not coaching your leaders](https://intactteams.com/leadership-lens-the-cost-of-not-coaching-your-leaders/) - Executive coaching shouldn’t be reserved for the top. Discover why organisational coaching delivers the greatest ROI when used early to develop high-potential leaders, boost performance, strengthen retention, and build a thriving leadership culture.
- [Leadership Lens: Hybrid work is not the problem. Leadership is.](https://intactteams.com/leadershiplens-hybrid-work-is-not-the-problem-leadership-is/) - Hybrid work isn’t the problem; leadership is. Learn how trust, clarity, and accountability help leaders succeed in hybrid and dispersed teams.
- [Leadership Lens: Build change stamina with micro-practices](https://intactteams.com/leadership-lens-build-change-stamina-with-micro-practices/) - Most managers aren’t resisting change. They’re exhausted by the volume of it. Not because they’re “not adaptable enough”, but because change has stopped being an event and become the background condition of work. New priorities. New systems. New reporting lines. New expectations. New language. New pressure. And somehow, managers are expected to absorb it all
- [Leadership Lens: If you keep avoiding it, you’ll keep managing it](https://intactteams.com/leadership-lens-if-you-keep-avoiding-it-youll-keep-managing-it/) - I’m the first to admit: I’m a world-class avoider of tough conversations. And I know that’s many people’s reality. Not because they’re weak or lack backbone, but when change piles up and things get heated, their brains get stingy. We conserve energy, avoid conflict, and delay anything that feels emotionally expensive. So, the hard conversation becomes “later”, the decision becomes “let’s circle back”, the standard becomes “we’ll reset expectations next week”… and quietly, almost
- [Leadership Lens: When the system sets good people up to fail](https://intactteams.com/leadership-lens-when-the-system-sets-good-people-up-to-fail/) - There is a leadership habit that quietly damages teams every day. Something goes wrong. A deadline is missed. A client gets the wrong information. A handover doesn’t happen. A decision creates chaos weeks later. And almost instantly, the room starts looking for the person who dropped the ball. Who missed it?Who owns this?Who made the
- [Leadership Lens: Stop running workshops. Start building transfer](https://intactteams.com/leadership-lens-stop-running-workshops-start-building-transfer/) - You can’t run a brilliant leadership workshop and hope it magically shows up in Monday’s meetings. Without nudges, rewards, and reinforcement, even great training becomes merely ‘a great day out’. “Education is what survives when what has been learned has been forgotten.” – B.F. Skinner Most organisations still treat leadership development like a
- [Leadership Lens: The Manager Squeeze isn’t Personal - it’s Structural](https://intactteams.com/leadership-lens-the-manager-squeeze-isnt-personal-its-structural/) - Your managers aren’t struggling because they’ve suddenly forgotten how to lead. They’re struggling because the organisation is spending their time as if it’s unlimited. Week after week, managers all over the world are pulled into restructures, system rollouts, client escalations, AI change, internal noise, and endless coordination. And then we still ask them to coach,
- [Running Leadership Like it’s 1999? Here’s the cost](https://intactteams.com/running-leadership-like-its-1999-heres-the-cost/) - If your leadership strategy relies on managers “just coping”, that’s not leadership development, that’s organisational denial. When priorities keep stacking, and nothing gets removed, managers become the shock absorbers… and leadership turns into survival mode. The uncomfortable truth: your system is setting managers up to fail Most workplaces don’t choose to overload managers.
- [Leadership Lens: Can you read the room… when the room is global?](https://intactteams.com/leadership-lens-can-you-read-the-room-when-the-room-is-global/) - Leading across borders isn’t about being “good with people.” It’s about being able to read the room – even when the room is in five countries. “The single greatest barrier to business success is the one erected by culture.” – Erin Mayer If you lead the same way everywhere, you’ll create friction: silence
- [Leadersip Lens: Gen z isn't the probelm - your leadership might be](https://intactteams.com/leadership-lens-gen-z-isnt-the-probelm-your-leadership-might-be/) - “Gen Zs are so hard to lead!” You hear this all the time? I certainly do. But Gen Z isn’t the problem to manage or the generation to fix. It’s about working with them. And with five generations under one roof, success comes from conversations, not confrontation. Picture this: you’re in a meeting and
- [Leadership Lens: How to Truly Switch Off This Christmas](https://intactteams.com/leadership-lens-how-to-truly-switch-off-this-christmas/) - Most of us don’t need more ideas over Christmas. We crave space. Space to breathe, to reset, and to remember who we are when no one needs anything from us. I see this every year. We rush toward the finish line exhausted, promising ourselves that the Christmas break will “fix it.” And then…
- [Leadership Lens: Reflection Before Resolution](https://intactteams.com/leadership-lens-reflection-before-resolution/) - As 2025 comes to a close, many leaders are already being pushed into next year mode: strategy decks, priorities, budgets, capability frameworks, and shiny plans for “what’s next.” But here’s the thing. The quality of your thinking about 2026 will only ever be as good as the honesty of your reflection on 2025.
- [A Thank-You, a Pause, and a Gift](https://intactteams.com/a-thank-you-a-pause-and-a-gift/) - A Thank-You, a Pause, and a Gift As the year draws to a close, I want to pause for a moment and simply say thank you. LeadershipLens started as a way to share ideas, challenge assumptions, and offer practical tools for leaders navigating an ever-changing world. What keeps me showing up each week is
- [Leadership Lens: Stop trying to be the hero. Start mobilising the teams](https://intactteams.com/leadership-lens-stop-trying-to-be-the-hero-start-mobilising-the-teams/) - The best leaders I work with aren’t the ones doing the most. They’re the ones getting the most done through others. Mobilisation is the shift from “I drive the work” → to → “We move together.” It’s the ability to create momentum, alignment, and action across boundaries. Even when people don’t report to you, even
- [How to prepare for the future before it arrives](https://intactteams.com/how-to-prepare-for-the-future-before-it-arrives/) - You can’t predict the future, but you can prepare for it. Strategic, future-oriented leaders aren’t fortune tellers. They’re pattern seekers. They connect the dots faster, make bolder decisions, and use foresight to turn uncertainty into strategy. So why isn’t everyone doing it? Because most leaders are too busy fighting today’s fires to see tomorrow’s risks.
- [Leadership Lens: The future isn’t AI. It’s HI — Human Intelligence](https://intactteams.com/leadership-lens-the-future-isnt-ai-its-hi-human-intelligence/) - Technology is the enabler. Humanity is the differentiator. Great leaders know the magic isn’t in the technology, it’s in how humans use it. You can’t automate leadership. The smartest leaders use technology to empower, not replace, their people. The problem with the rush to ‘do AI’ Everyone’s racing to “do AI,” but many teams
- [Leadership Lens: You can’t lead others if you can’t lead yourself](https://intactteams.com/leadership-lens-you-cant-lead-others-if-you-cant-lead-yourself/) - You can’t lead others if you can’t lead yourself. We’re quick to talk about empowering others, but here’s the truth: If you haven’t built your own self-awareness, resilience and confidence, your team will feel it before you do. I’ve coached leaders who could run a board meeting blindfolded but froze when asked, “What are your strengths?” When you don’t know what makes you strong, you default to control, micromanaging, overworking, reacting instead of responding. Real leadership starts with inner work: knowing your triggers, naming your strengths, and using them intentionally every day. That’s how confidence grows, not from having all the answers, but from knowing who you are under pressure. 👀 This week in my Leadership Lens newsletter, I unpack how to Lead Self — with five practical steps to build strength-based confidence and emotional intelligence.
- [Leadership Lens: Change doesn’t start with a plan, it starts with people](https://intactteams.com/leadership-lens-change-doesnt-start-with-a-plan-it-starts-with-people/) - Change doesn’t happen because someone says so. It happens because people want to be part of it. “People don’t resist change. They resist being changed.” – Peter Senge The best leaders I have worked with, don’t push change through policies or pressure. They make it feel safe, purposeful, and doable. When people understand why it
- [Leadership Lens: Why better negotiators get promoted, trusted and respected](https://intactteams.com/leadership-lens-why-better-negotiators-get-promoted-trusted-and-respected/) - If you’ve ever found yourself trying to convince someone at work to see things your way over priorities, deadlines, budgets or ideas: congratulations, you’ve been negotiating. We all do it, all the time. The catch? Most of us don’t realise it, and even fewer of us have ever learned how to do it well. That’s
- [The difference critical thinking makes: 95% profitability](https://intactteams.com/the-difference-critical-thinking-makes-95-profitability/) - Guesswork isn’t leadership—critical thinking is. Let’s be honest: you and I are operating in a world overflowing with information. Every ping, every dashboard, every email… it’s noise. And when the pace is relentless, it’s easy to fall into quick fixes, gut reactions, or just recycling what worked last time. The problem? That’s not leading, that’s
- [Leadership Lens: What if disengagement is costing you more than you think?](https://intactteams.com/leadership-lens-what-if-disengagement-is-costing-you-more-than-you-think/) - Does engagement really matter? You bet. Because it’s the difference between a team that thrives and one that gets by. “When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.” – Simon Sinek When people feel connected and have a sense of purpose, they bring themselves in
- [Leadership Lens; Why Facts Don't Change Minds - Stories Do](https://intactteams.com/leadership-lens-why-facts-dont-change-minds-stories-do/) - Think about the last time a presentation truly stuck with you. Was it a PowerPoint full of numbers? Probably not. It was likely a speaker who told a story that made you feel something. That’s the power of business storytelling. “The most powerful person in the world is the storyteller.” — Steve Jobs Facts inform.
- [Leadership Lens: Crack the Code to a Faster 'Yes'](https://intactteams.com/leadership-lens-crack-the-code-to-a-faster-yes/) - Influence isn’t about power—it’s about connection. The Future of Work has truly arrived, and in many organisations, hierarchies are flatter, teams are more cross-functional, and collaboration is the rule, not the exception. That means your ability to influence without formal authority has become a critical leadership skill. The catch? Many professionals struggle with it. They
- [Leadership Lens: Why ‘Faking It’ Is Failing You](https://intactteams.com/leadership-lens-why-faking-it-is-failing-you/) - Confidence isn’t a switch you flip – it’s a skill you build. And the notion of ‘Fake it till you make it’ might be failing you. The leaders who seem “naturally” confident aren’t chanting affirmations or winging it; they’re noticing their inner imposter, challenging its script, and leaning into a growth mindset. That’s the real
- [Leadership Lens: Your Job Title Isn't Your Brand](https://intactteams.com/leadership-lens-your-job-title-isnt-your-brand/) - Authentic leadership doesn’t start with what you do—it starts with who you are. Let’s be honest—work life is hectic. We jump from meetings to calls to emails without taking a breath. In the middle of all that hustle, it’s easy to lose sight of who we really are as leaders. But here’s the thing: authenticity
- [Leadership Lens: What Happens off the Field counts most](https://intactteams.com/leadership-lens-what-happens-off-the-field-counts-most/) - ‘It’s the work you do off the field that counts when it’s game on’ When we think about high-performing teams, it’s tempting to measure success by what we see: the pitch-perfect presentation, the nailed deadline, the successful negotiation. But the real magic? It happens behind the scenes—off the field—long before the spotlight hits. What’s going
- [Leadership Development under $1,000? Yes, Really.](https://intactteams.com/leadership-development-under-1000-yes-really/) - We are facing a paradox in the learning space: budgets for training have shrunk. Expectations to develop people haven’t. And yet, leaders are still struggling -burnt out, underperforming, or leaving altogether (quiet quitting is still at a high). If you are a team leader, HR Practitioner or L&D Professional and you feel under pressure to
- [Leadership Lens: Meetings people actually want to attend](https://intactteams.com/leadership-lens-meetings-people-actually-want-to-attend/) - Have you ever found yourself sitting in a meeting, glancing at your watch and silently thinking, “Why am I even here?” You’re not alone. Meetings have become the dreaded part of everyone’s day. “If I had more time, I would have written a shorter letter.” – Blaise Pascal. Let’s face it—we dread meetings for a
- [Leadership Lens: Stop Leaving Teamwork to Chance](https://intactteams.com/leadership-lens-stop-leaving-teamwork-to-chance/) - Let’s be real: hoping great teamwork just happens won’t work. Keystone Conversations are the secret sauce your team needs to move from underperformance to high performance. Imagine your team right now. Looks great on paper, right? Smart people, complementary skills, clear roles—yet somehow there’s friction, miscommunication, and expectations that don’t align. Why? Because most teams
- [Leadership Lens: Can AI Make You More Human?](https://intactteams.com/leadership-lens-can-ai-make-you-more-human/) - AI might be your new productivity best friend, but the smartest leaders use that extra time to double down on human connection. Right now, AI is the ultimate buzzword lighting up boardrooms and LinkedIn feeds, promising productivity hacks that seem almost magical. Leaders are jumping into the AI wave to automate processes, spark creative ideas,
- [Leadership Lens: Accountability is an Act of Care, Not Control](https://intactteams.com/leadership-lens-accountability-is-an-act-of-care-not-control/) - Accountability has a Branding Problem Accountability isn’t about cracking the whip or pointing fingers. It’s not about blame or hierarchy. Real accountability is a courageous act of care. It’s when teammates speak up—not to criticise, but because they genuinely care. In strong teams, accountability shows up as a quiet commitment to each other’s success. It’s
- [Skip Trust, and You’ll Never Build a High Performing Team](https://intactteams.com/skip-trust-and-youll-never-build-a-high-performing-team/) - Most teams aren’t high performing — and it’s not because they lack talent or resources. It’s because they haven’t tackled the dysfunctions quietly sabotaging their success. Real performance starts with real trust — and most teams skip that part. It’s rarely about lack of smarts, resources, or strategy. The real killer? Interpersonal dysfunction. According
- [Leadership Lens: Why Great Teams Argue (and Yours Should Too)](https://intactteams.com/leadership-lens-why-great-teams-argue-and-yours-should-too/) - Most teams don’t have a conflict problem—they have a candour problem. When leaders understand conflict styles and lean into healthy tension, that’s when real team growth kicks in. Let’s be honest—conflict is part of the deal when you’re chasing high performance. But here’s the kicker: most leaders either tiptoe around it or come in swinging.
- [Leadership Lens: Your Team Doesn’t Need Harmony—It Needs Friction That Works](https://intactteams.com/leadership-lens-your-team-doesnt-need-harmony-it-needs-friction-that-works/) - Diversity of thought isn’t the problem—it’s the secret sauce. The real challenge is knowing how to use it. The Problem Too many teams get caught in the friction of difference—personality clashes, clunky communication, and conflicting leadership styles. But here’s the truth: what looks like dysfunction is often untapped diversity. One person is bold and fast-paced,
- [Leadership Lens: Team Offsites Done Right- Build Alignment, Not Just Agendas](https://intactteams.com/leadership-lens-team-offsites-done-right-build-alignment-not-just-agendas/) - Most team offsites are glorified PowerPoint marathons. The best ones? They’re purpose-built, co-designed, and transformational. That’s where real alignment and ownership begin. We’ve all been there—another team offsite packed with PowerPoints, clunky icebreakers, and vague takeaways. Too often, they feel disconnected from the team’s real work—and quickly fade into the background. The issue? They’re treated
- [Leadership Lens: Why Great Teams Obsess Over the Boring Stuff](https://intactteams.com/leadership-lens-why-great-teams-obsess-over-the-boring-stuff/) - High-performing teams don’t rely on occasional brilliance—they master consistent routines in meetings, feedback, decision-making, coaching, and change leadership. We often think great teamwork happens spontaneously—just put smart, talented people together, and magic will follow, right? But let’s be honest, brilliant moments alone won’t carry a team. High-performing teams thrive on something far less glamorous: solid
- [Podcast: High Performing Teams: Fake News?](https://intactteams.com/podcast-high-performing-teams-fake-news/) - I hope you had a chance to rest and recharge over the Easter break—however you choose to spend it. This week, I’m excited to share a podcast conversation I had with Lyn Hawkins, National Director of Business Women Australia. We tackled a bold question: High-Performing Teams: Fake News? You’ve heard the term. It’s everywhere. But
- [Leadership Lens: Measure first, perform next: Where does your team stand?](https://intactteams.com/leadership-lens-measure-first-perform-next-where-does-your-team-stand/) - You can’t improve team performance if you can’t measure it. Knowing where your team stands is the first step to reaching high performance. Too often, leaders assume their team is doing “just fine” because there’s no visible conflict. But high performance doesn’t happen by default—it happens by design. And that starts with measurement. “Coming together
- [Leadership Lens: Is Your Team Struggling? It’s probably not the Strategy](https://intactteams.com/leadership-lens-is-your-team-struggling-its-probably-not-the-strategy/) - Great teams don’t succeed through great strategies alone—they thrive through connection, culture, and collective strength. We often see organisations invest in individual fixes—hiring brilliant talent, rolling out new tech, or tweaking isolated processes—only to find their teams still underperforming. Why? Because teams aren’t puzzles to solve one piece at a time. They’re dynamic, living systems
- [Leadership Lens: Great Teams Don't Happen By Accident](https://intactteams.com/leadership-lens-great-teams-dont-happen-by-accident/) - Great teams are intentionally designed, not accidentally formed. Effective team design, not chance, shapes high performing teams. When I was coaching Michael (not his real name), a senior leader in e-commerce, he’d just stepped into a new role—leading a freshly formed team tasked with driving an AI-led transformation. The opportunity was huge. So was the
- [Leadership Lens: Why Great Leaders Don’t Just Talk—They Connect](https://intactteams.com/leadership-lens-why-great-leaders-dont-just-talk-they-connect/) - Think back to the best leader you’ve ever worked with. Chances are, they weren’t just great at strategy or execution—they were exceptional at building relationships and having meaningful conversations. Leadership isn’t just about setting a vision, hitting targets, or driving results. At its core, it’s about people. And people thrive when they feel valued, heard,
- [Leadership Lens: Stop Fixing Your Weaknesses—Here is the Real Secret to Growth](https://intactteams.com/leadership-lens-stop-fixing-your-weaknesses-here-is-the-real-secret-to-growth/) - I tutored our neighbour’s kid in English in my teens, helping him remember vocabulary, understand grammar, and create sentences. Because his English grades were so low, his parents urged me to help him avoid repeating the year. Math and physics were his strengths, so I couldn’t understand how a smart kid like him struggled. We
- [Leadership Lens: Leading change with a forward thinking mindset](https://intactteams.com/leadership-lens-leading-change-with-a-forward-thinking-mindset/) - In a world where change is the only constant, why do we still struggle to lead change well? “The greatest danger in times of turbulence is not the turbulence itself, but to act with yesterday’s logic”. – Peter Drucker Drucker’s quote made me curious. I know that factors like resistance to change and failing to
- [Leadership Lens: Having Keystone Conversations takes the guessing out of Communication](https://intactteams.com/leadership-lens-having-keystone-conversations-takes-the-guessing-out-of-communication/) - Great leaders don’t leave communication to chance. Keystone Conversations—the essential, upfront discussions that set the foundation for strong working relationships—help leaders take the guesswork out of communication and collaboration. By openly aligning expectations, working styles and preferences, leaders can prevent ambiguity and misunderstandings and build trust. It’s like tennis doubles. The two players must find their
- [Leadership Lens: The Silent Killer of Team Performance: Do You Have It?](https://intactteams.com/leadership-lens-the-silent-killer-of-team-performance-do-you-have-it/) - The Silent Killer of Team Performance Imagine a team where people hold back ideas, hesitate to ask questions, and stay silent in the face of challenges. I was working as part of such a team in the Melbourne real estate industry a few years ago. Our new team leader first seemed encouraging to share our
- [Leadership Lens: Crucial skills to create a great workplace culture](https://intactteams.com/leadership-lens-crucial-skills-to-create-a-great-workplace-culture/) - There is little doubt that employees develop a variety of abilities that contribute to a positive workplace culture. Every organisation has unique needs; nonetheless, I believe there are some core qualities and behaviours that contribute to a successful culture. I think leaders need 7 skills to build a strong culture. Leaders must adopt these skills
- [Leadership Lens: Do coaching bots work?](https://intactteams.com/leadership-lens-do-coaching-bots-work/) - Artificial Intelligence is at the forefront of all technological advancements, and we are now seeing tools that use AI technology to coach people. Does it work?Can we be really effectively coached by robots? To be honest, I was very sceptical at first. ‘No one replaces me, an experienced, empathetic organisational coach with over 10 years
- [Leadership Lens: Creating self-awareness can be harder than you think](https://intactteams.com/leadership-lens-creating-self-awareness-is-harder-than-you-think/) - I work with leaders from many walks of life and at various levels of experience. One thing I’ve seen they frequently have in common is that developing self-awareness about how we work and communicate is easier said than done. Why is self-awareness so important in leadership? Self-awareness helps us understand our emotional triggers and responses
- [Leadership Lens: Emotional Intelligence is your superpower](https://intactteams.com/leadership-lens-emotional-intelligence-is-your-superpower/) - Emotional Intelligence is not optional. This skill is essential for all leaders because it enables them to foster trust, empathy, and effective communication within their teams. Leaders with high Emotional Intelligence can navigate complex interpersonal dynamics, inspire and motivate their people, and create a resilient, high-performing culture. What is Emotional Intelligence? EI is the ability
- [Leadership Lenn: Influence stems from trust, not authority](https://intactteams.com/leadership-lenn-influence-stems-from-trust-not-authority/) - Influencing clients, stakeholders, peers, managers, boards, and even direct reports is the highest responsibility, but also the biggest struggle for the leaders I work with. How do we persuade those around us to support our ideas, spend money or other resources, and just ‘do the stuff they’re supposed to do’? Authority is not influencing Trust-based
- [Leadership Lens: Feedback is the Breakfast of Champions](https://intactteams.com/leadership-lens-feedback-is-the-breakfast-of-champions/) - In leadership, feedback is a little bit like using a mirror—it reflects both strengths and blind spots, allowing leaders and their teams to improve and grow. Yet, across the globe, many leaders fail to build a strong feedback culture within their organizations. Giving good, consistent feedback is not as linear as we think, and even
- [Leadership Lens: why Radical Candor is your secret leadership weapon](https://intactteams.com/leadership-lens-why-radical-candor-is-your-secret-leadership-weapon/) - “I don’t know what to do anymore, Jess. First when I took over this new team, I knew I needed to be firm, so I put my foot down only to be told I was too direct and abrasive. So, I changed and used a softer approach. But now they don’t seem to be motivated
- [Leadership Lens: How to take the "difficult" out of difficult conversations](https://intactteams.com/leadership-lens-how-to-take-the-difficult-out-of-difficult-conversations/) - As leaders, we often avoid challenging conversations, labelling them as “difficult” and associating them with tension, discomfort, or potential conflict. Yet, these moments hold the greatest opportunities for growth, clarity, and stronger relationships. Avoiding such conversations can leave unresolved issues to linger and impact individual and team performance. It’s a little bit like having an
- [Leadership Lens: Get unstuck with a growth mindset](https://intactteams.com/leadership-lens-get-unstuck-with-a-growth-mindset/) - ‘I am just not good at this’ and ‘I made a mistake and feel like a failure’…are a couple of narratives we probably have told ourselves at some stage in our careers. These narratives make us feel ‘stuck’, and the phenomenon is called ‘Fixed Mindset’. Don’t get me wrong: having a fixed mindset and feeling
- [Leadership Lens: Emotional Intelligence – Your Superpower in times of crisis](https://intactteams.com/leadership-lens-emotional-intelligence-your-superpower-in-times-of-crisis/) - Leaders had to adapt and improve their leadership skills during the COVID-crisis quickly. The only constant we are facing is uncertainty, yet we are asked to lead our teams and organisations with confidence and make courageous decisions. Our people are now working in a blended world trying to balance work and family and are facing
- [Leadership Lens: Do you have a Tribe? The Importance of your Support Team](https://intactteams.com/leadership-lens-do-you-have-a-tribe-the-importance-of-your-support-team/) - Do you find the term Tribe is overused? I don’t disagree, it’s been thrown around on Social Media a lot lately. But it’s one of the most important concepts for growing leaders, so I’m sticking to it! ‘A tribe is a group of people connected to one another, connected to a leader, and connected to
- [Leadership Lens: Critical Thinking for better Decision Making](https://intactteams.com/leadership-lens-critical-thinking-for-better-decision-making/) - Are you quick to make decisions by weighing up the pros and cons and get on with it? Or are you someone who takes their time, considering multiple decisions and going back and forth until a decision has to be made? Most of us have a natural preference when it comes to the pace of
- [Leadership Lens: Are we doing hybrid right? With the human in mind? – Part I](https://intactteams.com/leadership-lens-are-we-doing-hybrid-right-with-the-human-in-mind-part-i/) - Employees all around the world had been forced to work from home for at least some parts of the last 18 months. With vaccinations underway and restrictions easing, knowledge workers are now returning to what has been coined the ‘next normal’. And while organisations are rushing to figure out what that looks like for them,
- [Leadership Lens: The Coaching Leader](https://intactteams.com/leadership-lens-the-coach/) - ‘Every leader should have a coach. And every leader should know how to coach.’ was the message that most stuck with me when I participated in a Leadership Summit late last year. The ‘how’ not just the ‘what’ A leader’s role is more than just delivering a strategy; they must also execute a plan through
- [Leadership Lens: Is quiet quitting about bad leadership?](https://intactteams.com/leadership-lens-is-quiet-quitting-about-bad-leadership/) - I had been tossing up if I should write about this hot topic of ‘quiet quitting’. Is it just a newsworthy headline, or do we have a problem? Turns out, we always had this behaviour in our workforce, but it has newly been coined ‘quiet quitting’. Is quiet quitting about bad employees or bad leadership?
- [Leadership Lens: Leading People is a Job](https://intactteams.com/leadership-lens-leading-people-is-a-job/) - Is the hybrid world working for you? I mean, not just from a personal aspect of enjoying the flexibility of working from home and the office. Do you have ample access to your management, are you receiving consistent feedback and are there enough opportunities for your development? I am working with a group of team
- [Leadership Lens: Our Big Plans for 2022](https://intactteams.com/leadership-lens-our-big-plans-for-2022/) - As we are nearing the half-year mark of 2022 (can you believe it?), I have started to look back and reflect on the last few months. A lot has changed, for me personally and professionally. And it’s the perfect time to contemplate and plan out the rest of the year. The Year That’s Been So
- [Leaderships Lens: Millennials are on the rise. And what that means for leadership](https://intactteams.com/leaderships-lens-millennials-are-on-the-rise-and-what-that-means-for-leadership/) - The news headline ‘Millennials Match Boomers for Population Share’ caught my attention this week. In Australia, the government conducts a census every 5 years to get a picture of its population and the results are hot off the press. The data about generational shifts is interesting for me as a Leadership Coach because I know
- [Leadership Lens: Emotions are Data](https://intactteams.com/leadership-lens-emotions-are-data/) - For the longest time, I thought that emotions happen to us and that they are our directive. I had been judging myself for what I felt for years and often categorised my emotions into either ‘good or bad’. That’s when I would get stuck and couldn’t move on. Susan David calls this ‘getting hooked on
- [Leadership Lens: Retention is about leadership](https://intactteams.com/leadership-lens-retention-is-about-leadership/) - ‘Staff retention is our biggest focus right now’ is a comment I hear currently hear over and over again. And not just from HR leaders but from all levels of leadership. Whilst The Great Resignation hasn’t reach all shores globally, the challenges we are experiencing are the same: there is a war on talent and
- [Leadership Lens: Bigger Team – Different Skills](https://intactteams.com/leadership-lens-bigger-team-different-skills/) - Teams change all the time. People come and go, and organisations go through re-structures. We onboard, manage, lead and let go. But what do you do when your team grows bigger? Does it require a different skill? I got inspired by Julie Zhou, VP of Design and Facebook, who published this HBR article​ and it
- [Leadership Lens: Workplace Culture 2.0: Flexibility by way of autonomy](https://intactteams.com/leadership-lens-workplace-culture-2-0-flexibility-by-way-of-autonomy/) - As we start returning to our offices, organisations are creating new workplace structures that fit the bill of hybrid working. We have been saying that employees are asking for flexibility to work from home, remotely or a bit of both. But what people are actually asking for is flexibility by way of autonomy. A recent
- [Leadership Lens: What kind of leader do you want to be?](https://intactteams.com/leadership-lens-what-kind-of-leader-do-you-want-to-be/) - I believe we have officially stopped saying ‘Happy New Year’ by now. Still, with this being our first newsletter after the Australian summer break, I do want to take the opportunity to wish you a healthy, happy and successful 2023. On a personal note, I took three weeks off, visited family and friends in Germany,
- [Leadership Lens: Taming your Advice Monster](https://intactteams.com/taming-your-advice-monster/) - If you like it or not, we all have an advice monster. And it probably pokes its ugly head up more often than you think. What is an advice monster, and how can I tame it, you ask? Here are some of my advice monster experiences, plus insights from one of my favourite authors. “My
- [Leadership Lens: Effective Coaching Skills – A Must Have for Leaders](https://intactteams.com/leadership-lens-effective-coaching-skills-a-must-have-for-leaders/) - Having all the answers is a manager’s sentiment of the past. In a world of rapid, disruptive change and multi-generational workplaces, command and control leadership is not viable anymore. Organisations are realising that they need to equip their leaders with coaching skills that help them develop and empower their teams. That doesn’t mean every manager
- [Leadership Lens: D&I is about good Leadership](https://intactteams.com/leadership-lens-di-is-about-good-leadership/) - In today’s rapidly evolving corporate landscape, Diversity and Inclusion (D&I) have transcended beyond being mere buzzwords or ‘nice-to-haves.’ They are now fundamental pillars that drive organizational success. What is Diversity & Inclusion? Diversity Council Australia describes ‘diversity’ as the mix of people in an organisation, and how they may differ from one another. ‘Inclusion’, at
- [Leadership Lens: Company culture: cost or contributor](https://intactteams.com/leadership-lens-company-culture-cost-or-contributor/) - If you are honest and ask the question: is the culture in your organisation costing the company money or is it contributing to the bottom line? What would be your answer? “Company culture: cost or contributor?” makes senior executives rethink organisational culture in their business strategy. It challenges the idea that a healthy, inclusive, and
- [Leadership Lens: Behaviour drives Culture, Culture drives Performance](https://intactteams.com/leadership-lens-behaviour-drives-culture-culture-drives-performance/) - The theory that “Behaviour drives Culture, Culture drives Performance” states that all levels of an organization’s culture are shaped by human actions and attitudes. It shapes organisational performance, from staff engagement to customer happiness and financial results. The collective behaviours of an organisation define its culture, which affects it’s ability to achieve strategic goals and
- [Leadership Lens: Negotiating Starts with Mindset](https://intactteams.com/leadership-lens-negotiating-starts-with-mindset/) - When we hear the term ‘negotiation’ we often imagine a heated debate between executives around a board room table. Or the frightening conversation with our boss about the pay rise we know we deserve. Or winning a sales deal by skilfully bringing a client to a buying decision. These are all typical situations, but negotiation
- [Leadership Lens: Stepping Up – Why Successful Brand Positioning is Crucial for Your Career](https://intactteams.com/leadership-lens-stepping-up-why-successful-brand-positioning-is-crucial-for-your-career/) - ‘I was overlooked by the executives and someone else from my team who doesn’t perform as well as me, got promoted instead.’; ‘I am really good at my job, but no one seems to notice.’; ‘I know I should promote myself more but I don’t know how to.’; ‘Shouldn’t my work speak for itself?’ Do you
- [Leadership Lens: Am I Spreading Myself Too Thin? The Generalist vs. Specialist Dilemma](https://intactteams.com/leadership-lens-am-i-spreading-myself-too-thin-the-generalist-vs-specialist-dilemma/) - Last night, I had a conversation with a fellow coach who coaches senior executives of Fortune 500 companies focused on stress management. A very specific skill, and a very specific customer group. And that’s all she does; she is an expert in this niche and is successful. Is that what I want? When I rattled
- [Leadership Lens: Compassion and Accountability can be two sides of the same coin](https://intactteams.com/leadership-lens-compassion-and-accountability-can-be-two-sides-of-the-same-coin/) - Can we agree that it has been a challenging 18 months for most people? Whilst everyone experiences what is happening during this ongoing pandemic differently, one thing is clear: leaders have been called to show more compassion for their team members. Does that mean we need to ease off asking for accountability at the same
- [Leadership Lens: What I learned from writing a book](https://intactteams.com/leadership-lens-what-i-learned-from-writing-a-book/) - I NEVER thought I would write a book. But I have. And it’s being published this month. Today’s newsletter is less of a leadership blog and more about this – my exciting venture of becoming a self-published author. Although, I will share what I have learned about myself in the process. If you have subscribed
- [Leadership Lends: Languishing – We Probably All Feel It. What Is It and What To Do About It](https://intactteams.com/leadership-lends-languishing-we-probably-all-feel-it-what-is-it-and-what-to-do-about-it/) - Work has been busy for me. It seems leaders and teams need my support more than ever before, which sees me facilitate and coach almost every day. I always get people to check in with me and each other at the start of a session and what I have realised is that, more often than
- [Leadership Lens: Emotional Agility](https://intactteams.com/leadership-lens-emotional-agility/) - ‘The prevailing wisdom says that difficult thoughts and feelings have no place at the office: Executives, and particularly leaders, should be either stoic or cheerful; they must project confidence and damp down any negativity bubbling up inside them.’ This is how Susan David’s HBR article about emotional agility starts. And this is how many of
- [Leadership Lens: The Fear of Being Human](https://intactteams.com/leadership-lens-the-fear-of-being-human/) - As the world of work is changing around us, with younger generations stepping into leadership roles and organisations focussing on a renewed purpose in a disrupted and more digitalised world, the notion of ‘hero leadership’ is still present. But modern workplace cultures call for something different. They call for human leadership. ‘For decades, the traditional
- [Leadership Lens: Sympathy, Empathy or Compassion – What’s the best approach?](https://intactteams.com/leadership-lens-sympathy-empathy-or-compassion-whats-the-best-approach/) - A lot of my work currently is helping leaders to manage mental health, deal with pressure and get through the challenges of a still uncertain world of fast change. I also help them help their teams as, let’s be honest, everyone has been struggling in some form. We have to help each other, and the
- [Leaderships Lens: A very Happy New Year 2022](https://intactteams.com/leaderships-lens-a-very-happy-new-year-2022/) - While reading this last newsletter of 2021, I hope you are somewhere nice: sitting on a beach sipping a cocktail, rugged up in front of a fire or safely couped up with your family. My wish for you is that you have space to reflect on the 2021 that was, reflect on what served you
- [Leadership Lens: Leadership Pillar 1: Lead Self](https://intactteams.com/leadership-lens-leadership-pillar-1-lead-self/) - Did you know that 30% of Fortune 500 CEOs last less than three years? Why? Because they are not good leading self. Research goes further, citing that a significant percentage fails within the first 18 months, and common traits related to failure are ego and lack of emotional intelligence. I believe that regardless of our
- [Leadership Lens: The 4 Pillars of Leadership](https://intactteams.com/leadership-lens-the-4-pillars-of-leadership/) - I was ruminating about the last 15 years or so of my career the other day. I have gone from working in hospitality to real estate; from working for a large multinational to a family business; from being based in Australia to Hong Kong and Japan; and from being an employee to running my own leadership practice. I
- [Leadership Lens: Leadership Pillar 2: Lead-Others](https://intactteams.com/leadership-lens-leadership-pillar-2-lead-others/) - Did you know that one in two employees leave their jobs because of their manager? I know you’ve heard it before and Gallup research shows these staggering numbers year after year. People leave managers, not companies. You can have the best products in the market, the most advanced technology in your field and the nicest offices in the world,
- [Leadership Lens: Leadership Pillar 4: Lead the Future](https://intactteams.com/leadership-lens-leadership-pillar-4-lead-the-future/) - I often think about the time Bill Gates changed the world. A computer on every desk in every home was Microsoft’s early mission. Is that even possible? It sounded crazy back in 1994. It was a bold, ambitious and life-changing goal. Microsoft envisioned an environment that didn’t exist then and resembled somewhat of an impressionistic
- [Leadership Lens: Adopt a Change Mindset](https://intactteams.com/leadership-lens-adopt-a-change-mindset/) - Gone are the times when change management is a once-in-a-while necessity pegged to a project we have taken on in addition to our regular workload. And neither is change management exclusively allocated to project management or consultants. Every leader is a change manager. All the time. All Management is Change Management. As Robert H. Schaffer
- [Leadership Lens: I did a thing...](https://intactteams.com/leadership-lens-i-did-a-thing/) - I did a thing…. I started using the renowned DISC Assessment tools and reports in 2015, back when I lived and worked in Hong Kong. I started my side hustle as an executive coach and facilitator, and DISC complimented my work with leaders well. In fact, DISC has made a significant difference to my client’s
- [Leadership Lens: Don't Rely On Motivation](https://intactteams.com/leadership-lens-dont-rely-on-motivation/) - Have you ever found yourself putting off a project because you just couldn’t find the motivation to get started? Or have you experienced the feeling of motivation planning a new exercise regime in your head? But then never kicked it into gear? Or have you started writing a piece of content but then lost motivation
- [Leadership Lens: Escaping the Urgency Trap](https://intactteams.com/leadership-lens-escaping-the-urgency-trap/) - We are in such a rush these days. We quickly move from one meeting to another, speed-read through emails and reply in a similar reactive fashion in order to squeeze in as many pieces of communication as possible before the end of the working day. Only to run out the door for school pick up,
- [Leadership Lens: Stop Being an Advice-Giving Maniac – Influence With a Coaching Approach](https://intactteams.com/leadership-lens-stop-being-an-advice-giving-maniac-influence-with-a-coaching-approach/) - ‘I know exactly what you should do.’; ‘Why don’t you do this?’; ‘I have been in your shoes, here is what you do.’ How often do you receive unsolicited advice? All the time? How often do you give unsolicited advice? Too often? Human beings are advice-giving maniacs and it’s not helpful. Don’t get me wrong,
- [Leadership Lens: Critical Skills to Lead Change Effectively](https://intactteams.com/leadership-lens-critical-skills-to-lead-change-effectively/) - Did you know that in most organisations, two out of three transformation initiatives fail? That’s what studies show and it is clear, that with a backdrop of constant change and disruption, we have to get better at leading change effectively. ‘It is not the strongest or the most intelligent who will survive but those who
- [Leadership Lens: Saying No more often and how to say 'no' without saying No.](https://intactteams.com/leadership-lens-saying-no-more-often-and-how-to-say-no-without-saying-no/) - That’s a lot of “no’s” right there. No is one of the most powerful words in the English language, yet one of the hardest ones to say, especially at work. I used to be really bad at saying no. You’d ask me for anything, a personal favour, take charge of a project at work, help
- [Leadership Lens: Workplace Evolution – how Millennials and GenZ impact the Future of Work](https://intactteams.com/leadership-lens-workplace-evolution-how-millennials-and-genz-impact-the-future-of-work/) - A seismic shift is underway in today’s multi-generational workforce, as younger employees take on leadership positions, challenge traditional organisational structures and propel digital transformation. We see 4-5 generations working under one roof and in 2030 Millennials (born 1980-94) and GenZ (born 1995-2009) will make up 75% of the workforce. As the leaders before us, it’s
- [Leadership Lens: Wellbeing at work – how to look after our people in a hybrid world](https://intactteams.com/leadership-lens-wellbeing-at-work-how-to-look-after-our-people-in-a-hybrid-world/) - ‘How can we look after our peoples’ wellbeing at work?’ is a question I get asked by leaders often these days. With lockdowns imposed at some stage everywhere in the world, organisations navigated the challenges of entire workforces being remote for the first time. Looking after employees’ mental health fast became priority. It doesn’t matter
- [Leadership Lens: Virtual Presenting – What’s different?](https://intactteams.com/leadership-lens-virtual-presenting-whats-different/) - Virtual is here to stay For the last few weeks most of our communication has been through screens with little video pics of peoples’ heads, updates on shared documents and conversations through chat rooms. And it’s not going to change anytime soon. While businesses are planning to move their workforce back to the office in
- [Leadership Lens: Virtual Meeting Madness](https://intactteams.com/leadership-lens-virtual-meeting-madness/) - Do you feel exhausted just looking at your daily calendar packed with Zoom or Teams Meetings? Does it feel like pulling teeth getting your team to engage and come up with ideas in online workshops? Are you experiencing a disconnect with some team members chatting in the conference room while others are ‘zoomed in’ remotely?
- [Leadership Lens: The Workplace of the 21st Century – Purpose-driven Cultures](https://intactteams.com/leadership-lens-the-workplace-of-the-21st-century-purpose-driven-cultures/) - We are experiencing a massive generational shift in our organisation’s leadership in the next 10 years. Boomers are on the out and Gen Z on the way in. It’s time to act now. Overview of current generations (2020):Baby Boomers: 60-74 years oldGeneration X: 40-59 yeas oldGeneration Y (aka Millennials): 25-39 years oldGeneration Z: 10-24 years
- [Leadership Lens: The trap of the Unconscious Bias](https://intactteams.com/leadership-lens-the-trap-of-the-unconscious-bias/) - We all have biases. If we like it or not. Some of them are unconscious or implicit. You know, when you react to something from your ‘gut’ without all the information you need? Or you judge someone quickly and later think ‘I should have taken some time to get to know this person first.’? Our
- [Leadership Lens: The tech-savvy leader – a necessary leadership skill in a hybrid world](https://intactteams.com/leadership-lens-the-tech-savvy-leader-a-necessary-leadership-skill-in-a-hybrid-world/) - The current global shift into hybrid workplaces has had a substantial effect on organisations to pick up their pace for realising digital transformation. Leaders around the globe don’t just have to work with new technologies, they need to embrace the new digital approach to collaboration and communication. They need to lead their organisations in a
- [Leadership Lens: The power of diversity in teams and organisations](https://intactteams.com/leadership-lens-the-power-of-diversity-in-teams-and-organisations/) - What should diversity in teams and organisations look like when it comes to leadership? There are dozens of right answers, but I want to look at it from a ‘skills’ and ‘behaviour style’ perspective. Having diverse skills and people with different natural behaviour styles in a team or across an organisation is important. It’s like
- [Leadership Lens: The Multicultural Leadership Edge](https://intactteams.com/leadership-lens-the-multicultural-leadership-edge/) - Digitisation and a growing buy in from organisations to encourage remote work and hybrid work models offer even more opportunities to recruit people who are the right fit, no matter where they live. I am working with a client in the finance industry in Melbourne who has been embracing the hybrid work model, giving their
- [Leadership Lens: The Hybrid Rule of Thumb – leading teams in the New Normal](https://intactteams.com/leadership-lens-the-hybrid-rule-of-thumb-leading-teams-in-the-new-normal/) - In the shift out of lockdowns and easing of restrictions, everyone is talking about the New Normal, hybrid workplaces and remote leadership. The question I get asked most often by leaders is: ‘How do I navigate in a hybrid world and keep my team connected and make people feel inclusive?’ Here is the thing. ‘Hybrid
- [Leadership Lens: The Future is Hybrid – A refocus on employee engagement](https://intactteams.com/leadership-lens-the-future-is-hybrid-a-refocus-on-employee-engagement/) - What a year last week has been…do your weeks feel like this? A whole year crammed into one week, you wake up on Monday morning and next thing it’s Friday 7pm? It’s been a rollercoaster; time has flown by and so much has changed in 2020. The corporate world had to move into working from
- [Leadership Lens: The Agile Mindset](https://intactteams.com/leadership-lens-the-agile-mindset/) - Do you hear people say ‘we are working agile’ or ‘we are applying agile at our organisation’. I certainly do and I have even been asked if I can facilitate agile workshops and work within the company’s agile methodology. I must admit, I sort of had an idea what ‘Agile’ is but wasn’t sure how
- [Leadership Lens: Succinct communication requires Structure and Thought](https://intactteams.com/leadership-lens-succinct-communication-requires-structure-and-thought/) - If you want to get your point across, you need to get to that point. I observe leaders time and time again rambling on in meetings, losing, not only themselves in detail, but also their audience. Confidence gets you far when you show up in front of people but your content has to be succinct
- [Leadership Lens: Resilient Leadership](https://intactteams.com/leadership-lens-resilient-leadership/) - Resilience seems to be another buzz word these days. Everybody is talking about the need of building resilience to be able to navigate through these challenging times and ongoing uncertainty. I explored resilience and resilient leadership early on in the crisis as it impacted me personally and every leader I was working with. For me
- [Leadership Lens: Productive Conflict – help your team grow by engaging in conflict](https://intactteams.com/leadership-lens-productive-conflict-help-your-team-grow-by-engaging-in-conflict/) - Are you working in a team where everyone gets along but you feel that real issues are being avoided? Or is your manager someone who makes all the decisions and doesn’t ask for input? Or do you feel uneasy voicing your concerns or presenting your ideas to a group of people in fear of rejection?
- [Leadership Lens: Post COVID Leadership Skills](https://intactteams.com/leadership-lens-post-covid-leadership-skills/) - The last few months have put a huge amount of pressure on leaders. Every part of our lives has been impacted in every corner of the world. Facing constant uncertainty and change, leaders have to be on their A-Game to lead their teams and organisations through these challenging times. I have seen a shift to
- [Leadership Lens: Planning for a New Year with a Growth Mindset](https://intactteams.com/leadership-lens-planning-for-a-new-year-with-a-growth-mindset/) - We are two weeks into the New Year, and I can feel a positive buzz around me. I have been coaching clients this week and they are all talking about a fresh start and a true reset for 2021. But how long will it last? Setting goals effectively certainly helps: REFLECT, ENVISION, SET GOALS, PLAN,
- [Leadership Lens: Personal Brand - Fad or Future?](https://intactteams.com/leadership-lens-personal-brand-fad-or-future/) - In this article you will get some powerful tips on how to build your personal band. Personal Brand seems to be one of the current buzzwords popping up across all channels of social media. It also comes up a lot when I discuss workshop content and learning goals with my clients. But like all things
- [Leadership Lens: Out of sight out of mind?](https://intactteams.com/leadership-lens-out-of-sight-out-of-mind/) - Part II: Are we doing hybrid right? With the human in mind? Imagine yourself on a Monday morning, staying in bed an extra 45 minutes as there is no commute today. You flip open your laptop, coffee in hand at 9am in your home office, working through emails, attending Monday online team meetings and finishing
- [Leadership Lens: New Year, New Start – how to set goals effectively](https://intactteams.com/leadership-lens-new-year-new-start-how-to-set-goals-effectively-2/) - It’s a wonderful time of the year to reset, look ahead and set goals for the New Year. But all too often our goals resemble a ‘to-do list’ or look like the same resolutions we had last year. And we know how quickly these fade. “I discovered that a fresh start is a process. A
- [Leadership Lens: Mobilise your teams to Lead the Future](https://intactteams.com/leadership-lens-mobilise-your-teams-to-lead-the-future/) - ‘A computer on every desk in every home’ was Microsoft’s early mission. It was bold, ambitious and life changing. Microsoft envisioned an environment that didn’t exist then and resembled somewhat of an impressionist painting yet tangible enough to realise it. They didn’t translate that vision into a winning strategy by building computers, they achieved it
- [Leadership Lens: Leading with Vulnerability](https://intactteams.com/leadership-lens-leading-with-vulnerability/) - What comes to your mind when you hear ‘vulnerability’? Being exposed to the possibility of being harmed or attacked? Feeling emotional or weak? Going into defence mode? Or the need to fight to win? These are all definitions coming up when we search vulnerability. But actually, vulnerability is strength. We perceive vulnerability widely as a
- [Leadership Lens: Leading multi-generations](https://intactteams.com/leadership-lens-leading-multi-generations/) - Read this mobile phone thread out loud: Jenny: ‘BAE. My new work gig is LIT. the crew is totally woke YEET’Matt: ‘yassss queen….let’s get this bread SSKRT SSKRT’Jenny: ‘WIG……GOAT ’ -it translates into: Jenny: ‘I like my new job. The company is politically and socially aware which I really appreciate’Matt: ‘Good on you. Go for
- [Leadership Lens: Leading Change in times of Crisis](https://intactteams.com/leadership-lens-leading-change-in-times-of-crisis/) - One aspect of leadership during the Corona crisis is constant: change. As leaders we don’t only need to manage change, but we need to lead change: anticipate change and lead with intention, strategy and sound communication. But with many aspects of our personal and business lives being impacted by things that are out of control
- [Leadership Lens: Lead-self, lead-others – The importance of your leadership journey](https://intactteams.com/leadership-lens-lead-self-lead-others-the-importance-of-your-leadership-journey/) - There is a general misperception that leadership is always something that is done to other people. In this blog, I explain that successful and impactful leadership of others always includes leading self. I believe that regardless of your title or position, strong self-leadership will be the foundation of your success, happiness and resilience in your
- [Leadership Lens: Knowing me and knowing you – Influencing by ‘leaning in’](https://intactteams.com/leadership-lens-knowing-me-and-knowing-you-influencing-by-leaning-in/) - If we want people to make a buying decision or our board or teams to buy into an idea or change etc., we need to understand how they will be influenced. Influencing is not about us, it’s about the person we want to influence. Understanding different behaviour styles is simply understanding why others do what
- [Leadership Lens: It Always Starts With Trust](https://intactteams.com/leadership-lens-it-always-starts-with-trust/) - Did you know that 50% of CEOs worldwide consider lack of trust to be the major threat of their organisational growth? Yet, discussions about business growth mainly involve marketing insights, strategic market positioning, digitalisation of products and processes and sales efforts. Start with building and measuring trust and growth will come. I was working with
- [Leadership Lens: Influence through Storytelling](https://intactteams.com/leadership-lens-influence-through-storytelling/) - ‘I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.’ – Maya Angelou Storytelling is the oldest form of knowledge transfer. First, told human to human and carved as hieroglyphs into stone, then written in early books around 800AD. Storytelling
- [Leadership Lens: How much empathy is too much empathy?](https://intactteams.com/leadership-lens-how-much-empathy-is-too-much-empathy/) - Lots of leaders have been telling me that applying empathy at work has been their main focus in the last 18 months. But they are also telling me that they feel drained by taking on vast amounts of emotions their people are going through in this still uncertain and ambiguous world. Conversations around regulating empathy
- [Leadership Lens: Give feedback or coach?](https://intactteams.com/leadership-lens-give-feedback-or-coach/) - There is no doubt, the conversations we have with our team members are front and centre of our leadership. As a leader our job is to guide our people, tell them when they are on the wrong track, when they have stuffed up, praise them and motivate them. Sometimes we give feedback and sometimes we
- [Leadership Lens: Facilitating Team Meetings in a Virtual World – How to keep your remote teams focussed and motivated](https://intactteams.com/leadership-lens-facilitating-team-meetings-in-a-virtual-world-how-to-keep-your-remote-teams-focussed-and-motivated/) - 6 months into a hybrid world where most of us work from home and I still see many leaders struggling with remote leadership, especially running effective team meetings. It’s hard enough to keep team meetings engaging and impactful when everyone meets in the same room, working remotely has only added challenges. ‘You are on mute’,
- [Leadership Lens: Empower Your Team Members for Higher Engagement](https://intactteams.com/leadership-lens-empower-your-team-members-for-higher-engagement/) - Me: ‘I need some help around here’ Also me: ‘No, not like that…here, I’ll do it!’ I had to laugh out loud when I came across this on my Instagram feed a few months ago. It reminded me of my younger self and several other people came to mind who just can’t help themselves! They
- [Leadership Lens: Creating a Feedback Culture](https://intactteams.com/leadership-lens-creating-a-feedback-culture/) - For me, leadership in organisations comes down to 2 things: Relationships and Conversations. When leaders do both well, build trusting relationships with people around them by having the right conversations, the positive impact on team members is substantial. Creating a Feedback Culture will help your people to be more productive and happier. Giving good feedback
- [Leadership Lens: Courageous Leadership](https://intactteams.com/leadership-lens-courageous-leadership/) - There is no doubt 2020 has thrown huge challenges at leaders and humans. In Australia it started with the most devastating bush fires in history followed by a pandemic that descended on us within weeks throwing us into a health crisis and an economic crisis at the same time. Every life has been touched by
- [Leadership Lens: Conquering Fear as a Leader](https://intactteams.com/leadership-lens-conquering-fear-as-a-leader/) - Did you know that 30% of Fortune 500 leaders last less than three years, because they are not good at leading self? There is a general misperception that leadership is always something that is done to other people. Fact is that successful and impactful leadership of others always includes and starts with leading self. I
- [Leadership Lens: Building Trust through Self-Disclosure and Feedback](https://intactteams.com/leadership-lens-building-trust-through-self-disclosure-and-feedback/) - Leading people comes down to two things: Relationships and Conversations. Even when we look at cohesive teams, it is clear that their performance is directly correlated with the quality of the conversations and relations between team members. And we know that open conversations where productive conflict is encouraged require trust. How can we build trust?
- [Leadership Lens: Business with Chopsticks](https://intactteams.com/leadership-lens-business-with-chopsticks/) - In this blog we will demystify Cross-Cultural Intelligence explore why leading people across borders requires more than learning how to use chopsticks give you hacks for cross-cultural leadership My start in Hong Kong It is July 2010 and I am about to hold my first team meeting in Hong Kong. How exciting! New job, new
- [Leadership Lens: Authentic Power](https://intactteams.com/leadership-lens-authentic-power/) - In times of crisis it is more important than ever before to show up with authenticity. People look to their leaders for help. It’s not a time ‘where fake till you make it’ but to show up as the best version of ourselves. My mission as a leadership coach is to help people to realize
- [Leadership Lens: Are tough conversations tough?](https://intactteams.com/leadership-lens-are-tough-conversations-tough/) - If you ask leaders if tough conversations are tough, the answer would be mostly yes. Intrinsically human beings want to connect and be liked. The thought of upsetting someone by criticising them directly puts most leaders off and we tend to ‘fluff up the issue’ or avoid the conversation altogether. For me, Leadership comes down
- [Leadership Lens: Adaptability – a core leadership skill in the workplace](https://intactteams.com/leadership-lens-adaptability-a-core-leadership-skill-in-the-workplace/) - If 2020 has taught us one thing then it’s the fact that change is the only constant. I am having countless conversations with leaders reflecting on the challenges they are facing: rapid change, unpredictable environments, challenge to predict trends and development, recent restructures and workplace changes as well as impacted markets. We experience change at
- [Leadership Lens: The Accountability Game – How to set expectations and ask for accountability](https://intactteams.com/leadership-lens-the-accountability-game-how-to-set-expectations-and-ask-for-accountability/) - ‘I don’t understand why she hasn’t delivered what was expected’ or ‘They know what I usually expect so no need to explain’ or ‘We need to hold our teams more accountable’ are typical statements I hear from leaders experiencing a lack of follow-through from individuals or their teams. I witness leaders being quick to point
- [Leadership Lens: Switch off to switch on – focus without distraction](https://intactteams.com/leadership-lens-switch-off-to-switch-on-focus-without-distraction/) - ‘How are you?’ – ‘I’m good. So busy.’ This is the start of pretty much every conversation I have. But I have decided to change my answer when people ask me how I am. My reply now is: ‘I’m great. I’m working on some really exciting projects.’ Firstly, it opens up a conversation about what
- [Leadership Lens: Reset 2021 – What have we learned from 2020 for a successful New Year](https://intactteams.com/leadership-lens-reset-2021-what-have-we-learned-from-2020-for-a-successful-new-year/) - ‘I just want 2020 to be over, have a break and start fresh into 2021’. Can you relate? It’s a comment I hear over and over right now. And I feel exactly the same. The thing is, there is no magic wand on New Year’s Eve that will make 2021 different. We have to invest
- [Leadership Lens: New Year, New Start – how to set goals effectively](https://intactteams.com/leadership-lens-new-year-new-start-how-to-set-goals-effectively/) - It’s a wonderful time of the year to reset, look ahead and set goals for the New Year. But all too often our goals resemble a ‘to-do list’ or look like the same resolutions we had last year. And we know how quickly these fade. “I discovered that a fresh start is a process. A
- [Leadership Lens: Networking in a hybrid world](https://intactteams.com/leadership-lens-networking-in-a-hybrid-world/) - Networking can be challenging for people, even in normal times. But now that we are working remotely and in person events are largely out of question, it has become an even bigger mission. My clients are asking me: ‘How do I network in this hybrid world?’ Shall I just wait until we are going back
- [Leadership Lens: Lead the Future – Leadership Skills for the Workplace of the 21st Century](https://intactteams.com/leadership-lens-lead-the-future-leadership-skills-for-the-workplace-of-the-21st-century/) - We are moving into a new world at light speed. Automation, disruption and our new reality of a VUCA world have put a huge amount of pressure on leaders. But they also represent opportunities to create more flexibility in the workplace and renewed purpose in organisations. Technological disruption is shaping the Future of Work and
- [Leadership Lens: ‘Out of the Office but not out of Work’ – Leading Teams in a hybrid world](https://intactteams.com/leadership-lens-out-of-the-office-but-not-out-of-work-leading-teams-in-a-hybrid-world-2/) - Fostering an inclusive team culture where people feel motivated, stay focussed and work with integrity is hard enough for leaders to maintain, especially in an environment where the only constant is change and we face long periods of uncertainty. The fact that we are moving into a hybrid world of working with many of our
- [Leadership Lens: Leadership Brand – What kind of leader do you want to be known for after the crisis?](https://intactteams.com/leadership-lens-leadership-brand-what-kind-of-leader-do-you-want-to-be-known-for-after-the-crisis/) - Leaders all over the world have been challenged to step up like never before. I have always said that true leadership shows up when we face challenges. And 2020 seems to be the year where we can truly show what we are made of. I am working with a client in the hospitality industry. You
- [Leadership Lens: Your Leadership Shadow – why it is important to create it with intention](https://intactteams.com/leadership-lens-your-leadership-shadow-why-it-is-important-to-create-it-with-intention/) - Have you ever worked for a boss who was full of promises but never delivered on them? Or was always excited at the start of a project but then went completely silent with no follow through? Or had really high expectations of you but would not meet those themselves? Or someone who would be quick
- [Leadership Lens: Psychological Safety for High Performance Teams](https://intactteams.com/leadership-lens-psychological-safety-for-high-performance-teams/) - Have you ever worked in an environment where you or others held back from speaking up? Held back from sharing ideas? Held back from speaking up when you could clearly see things are going wrong? Held back from admitting a mistake? Or held back from asking a question? You are likely to have experienced a
- [Leadership Lens: Get out of your head](https://intactteams.com/leadership-lens-get-out-of-your-head/) - Do you find yourself living in your head from time to time? Where your brain doesn’t switch off? Do you replay conversations from the past repeatedly, make up future ones, think through projects, problem-solve and try to hold to-do lists in your brain? From the second you wake up to the time you finally go
- [Leadership Lens: How to stay optimistic - Flip the narrative and other strategies in uncertain times](https://intactteams.com/leadership-lens-how-to-stay-optimistic-flip-the-narrative-and-other-strategies-in-uncertain-times/) - I was on the phone with a friend from Europe for an hour the other day and after 50 minutes we realised that our entire conversation circled around the ongoing challenges we were experiencing amid the pandemic, the restrictions and government decisions. We both felt so low, and we promised each other to talk about
- [Leadership Lens: The Great Resignation – we need a refocus on employee retention](https://intactteams.com/leadership-lens-the-great-resignation-we-need-a-refocus-on-employee-retention/) - Have you heard of ‘The Great Resignation’? It’s a term dubbed in the US where COVID-19 has led millions of people, from frontline workers to CEOs, to quit their jobs. People are looking for new opportunities, and we will most likely see a mass exodus akin to the one in the US in other parts
- [Leadership Lens: Leadership Pillar 3: Lead Change](https://intactteams.com/leadership-lens-leadership-pillar-3-lead-change/) - The world, particularly over the last 2 years, has been disrupted like never before and we are still experiencing rapid, multi-dimensional change in our private and work lives. But what is different today is the speed at which change is occurring -it’s exponential. I am working with a HR Leader, let’s call her Mary, of
- [Leadership Lens: What people need and want – influencing through values](https://intactteams.com/leadership-lends-what-people-need-and-want-influencing-through-values/) - Influencing others to make a buying (or buy-in) decision has been part of my working life for almost three decades. Learning about the different ways people prefer to interact and communicate and therefore figuring out what they need from me has helped me improve my influencing skills immensely. But knowing what someone wants and what’s
- [Leadership Lens: A Systems Approach to Culture](https://intactteams.com/elementor-224/) - Cultural transformation has been identified as one of the biggest drivers of growth in organisations. However, cultural growth doesn’t happen in a vacuum and can’t be restricted to the boardroom. When considering investing in cultural change interventions, I recommend starting with a Systems Approach to Culture. In mid-2022 I was approached by Matthews Australasia, an
- [Leadership Lens: Navigating the BANI World: A New Lens for Modern Leadership](https://intactteams.com/navigating-the-bani-world-a-new-lens-for-modern-leadership/) - Last week, I attended a webcast about ‘organisation’s sustainable stretch’, and for the second time, the acronym BANI, a framework for understanding the world, was discussed. As a business owner and thought leader, I value frameworks because they help us make sense of the world and how we are impacted by outside influences, as well

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- [Intact Teams | Cultural Transformation | Leadership Development | Coaching | Workshops](https://intactteams.com/) - Register now for our four part skills cast series Turning Underperforming Teams into High Performing Teams Transforming leaders cultures organisations Enquire now We support leaders in creating workplace cultures that drive strategy and business growth A leader’s job is not only to manage the day-to-day business, deliver on strategies and achieve organisational goals. It’s a
- [Chapter 1](https://intactteams.com/chapter1/) - DOWNLOAD CHAPTER 1 OF ‘LEAD THE FUTURE’ WHY LEADING THE FUTURE MATTERS NOW In the first chapter of her new book, Global Change Leadership Expert Jessica Schubert gives you the background to the reality we are living in: Jessica’s first-hand experience of the sudden impact Covid-19 had on organisations around the world. How rapid
- [High Performing Teams Webcast Series](https://intactteams.com/high-performing-teams-webcast-series/) - Turning Underperforming Teams into High Performing Teams An exclusive webcast series helping team leaders and HR professionals with insights and practical steps to develop cohesive teams that feel connected and deliver. Get access here Are you a team leader, or are you in charge of employee engagement, and experience: a disconnect between team members and
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- [Change has Outpaced Leadership Recording](https://intactteams.com/change-has-outpaced-leadership-recording/) - watch now! Change Has Outpaced Leadership How to lift performance through constant change — without burning out your managershttps://vimeo.com/1165536466/8eb3eb0bcc?share=copy&fl=sv&fe=ci 3 takeaways: 1. This isn’t a leadership capability problem – it’s a system problem. Most managers aren’t failing. They’re operating inside a leadership “operating system” that hasn’t caught up with constant change, hybrid complexity, and relentless
- [Change Has Outpaced Leadership: How to lift performance through constant change — without burning out your managers](https://intactteams.com/webinar/) - Change Has Outpaced Leadership How to lift performance through constant change — without burning out your managers Tuesday 17th February 2026 12.00pm – 12.45pm AEDT (Melbourne) Live via zoom Register now Are you a team leader, CEO or HR Professional who is responsible for leaders in your organisation and you find… Change is relentless, and
- [Mobilising the Future Recording](https://intactteams.com/mobilising-the-future-recording/) - access granted! Mobilising the Future: Turning Disruption into Your People Advantage https://vimeo.com/1142276074/aeb82e1085?share=copy&fl=sv&fe=ci At the heart of your 2026 strategy is one truth Your people are the strategy. Disruption becomes an advantage when leaders are self-aware, teams are connected, AI is well-governed and trained, and the organisation can mobilise fast. It’s people capability — not technology
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- [Your Gifts](https://intactteams.com/your-gift/) - Your Free GIFTS Download Lead the Future Download Personal Brand Playbook Book your Complimentary 1:1 Personal Brand Coaching Session Time’s don’t suit? Email Jess about me Jessica Schubert Cultural Transformation & Leadership Expert Teams, individuals and organisations face different challenges. My mission is to listen, understand and tailor learning solutions that fit your cultural and
- [Webinar: Leadership Essentials](https://intactteams.com/webinar-leadership-essentials/) - free webcast Leadership Essentials Do More with Less: How Smart L&D Leaders Are Rethinking Leadership Development in 2025 Watch on demand now Get access Let’s be honest—developing leaders right now feels like an uphill battle. I’m speaking to so many HR and L&D leaders who are expected to build capability, lift engagement, and retain top
- [Leadership Essentials Webcast Recording](https://intactteams.com/leadership-essentials-webcast-recording/) - access granted! Leadership Essentials Do More with Less: How Smart L&D Leaders Are Rethinking Leadership Development in 2025 https://vimeo.com/1099234247?share=copy#t=0 Summary of content: > L&D budgets have been decreased, but the pressure to perform hasn’t > Doing nothing isn’t neutral, it’s expensive. > Hope is what followers want from their leaders > Solutions are on the
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- [Leadership Essentials](https://intactteams.com/leadership-essentials/) - LEadership essentials Practical, high-impact workshops that build leadership skills fast—cost-effective, flexible, and designed for real-world results. Enquire now Download the brochure The Big Problem with Leadership Development Right Now. Let’s be real—big, expensive leadership programs aren’t an option for many organisations right now. With uncertainty, rising costs, and tighter budgets, every investment is scrutinised. Yet
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- [Team Coaching | Intact Teams | Cultural Transformation | Leadership Coaching](https://intactteams.com/team-coaching/) - HIGH PERFORMING TEAM COACHING A program that builds habits, mindset and collaboration, transforming teams into high-performing teams Enquire now Watch the Skillscast Series Are your intact teams underperforming? Has your leadership team lost its mojo? Do you worry that your top team is not performing to its potential? Do you have ‘team blockers’ who are
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- [Lead The Future | Jessica Schubert | Author, Speaker, Cultural Transformation and Leadership Expert](https://intactteams.com/lead-the-future-book/) - Lead The Future ​The 12 skills to lead in a fast-changing & ambiguous world THE FUTURE OF WORK IS NOW Automation, digitalisation and our new reality of a VUCA world (Volatility, Uncertainty, Complexity and Ambiguity) put enormous pressure on leaders. They are finding it hard to make decisions in this cryptic world; deal with lower engagement in
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- [High Performing Teams Skillscast 1: Teams with a Purpose](https://intactteams.com/skillscast-1/) - access granted! Turning Underperforming Teams into High Performing Teams Thanks so much for registering for our skillscast series! Webcast 1 is here and you cna use the navigation below to access each individual video. An email confirmation with the link is on its way to you (please keep an eye on your junk mail). You
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- [Program Launch](https://intactteams.com/program-launch/) - HIGH PERFORMING team coaching PROGram Launch Friday, 14th March, 12:00 to 13:00 AEDT (Melbourne) Register here Has your leadership team lost its mojo? Do you worry that your top teams are not performing to their potential? Do you have ‘team blockers’ who are an obstacle to progress and teamwork? We hear you. The thing is,
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- [Case Study: Transformational Leadership Program | Intact Teams | Leadership | Culture](https://intactteams.com/catalyst-case-study/) - Case Study Transformational Leadership Program Matthews Australasia Matthews Australasia is the Australian leader in intelligent product identification, inspection and software traceability solutions. Catalyst is a transformational Leadership Program for Cultural Change Overview Facing fast growth and coming out of the ‘COVID Hangover’, Matthew’s Senior Leadership Team had identified a need for changing their culture in
- [Latest Blogs and Thinking | Intact Teams | Intact Teams | Cultural Transformation | Coaching | Leadership Development](https://intactteams.com/blog/) - Suscribe to our newsletter your facilitator Jessica Schubert Cultural Transformation & Leadership Expert Teams, individuals and organisations face different challenges. My mission is to listen, understand and tailor learning solutions that fit your cultural and organisational goals. My steps to transform people, culture and businesses: Conversation Listen and understand your challenges Consult Suggest tailored learning
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- [Developing Your Personal Brand | Intact Teams | Executive Workshops | Leadership Development | Cultural Transformation](https://intactteams.com/developing-your-personal-brand/) - Developing Your Personal Brand Enquire Now Develop your personal brand, leverage your executive presence and have your voice heard. I was working as a Sales Manager for a Global Real Estate Company in Australia in 2008. I always hit my targets and helped train new team members. Apart from being based in Sydney and then
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- [DISC Workshops | Intact Teams | Employee Engagement | Cultural Transformation | Leadership Coaching](https://intactteams.com/disc-workshops/) - Increase team ENGAGEMENT with a DISC Workshop Enquire Now Download the brochure Team member engagement has been identified as one of the biggest drivers of high performance and has a direct impact on business growth. Being exposed to constant change and new work models, leaders are struggling to keep their team members engaged and motivated.
- [Step Up Leadership Program | Senior and Emerging Leaders | Intact Teams | Cultural Transformation | Leadership Development](https://intactteams.com/step-up/) - STEP UP A powerful leadership program that develops your senior team members and team leaders to step up with confidence and drive change to lead the business Enquire Now Download the brochure Many leaders come to a stage in their career where they stall. They manage the processes in their team or business unit well,
- [Lead the Future Leadership Development Program | Intact Teams | Cultural Transformation | Leadership Coaching](https://intactteams.com/lead-the-future/) - Lead the Future Enquire Now Download the brochure A transformational leadership program to empower your leaders to drive growth through engagement THE FUTURE OF WORK IS NOW We are moving into a new world at light speed. Automation, disruption and our new reality of a VUCA world (Volatility, Uncertainty, Complexity and Ambiguity) have put a
- [Catalyst Culture and Leadership Transformation Program | Intact Teams | Leadership | Culture](https://intactteams.com/catalyst/) - CATALYST A transformational Leadership Program for Cultural Change Enquire Now Download the brochure In today’s fast-paced business world, the focus on goals, strategy, and performance often overshadows the critical element of company culture. Are you a medium sized enterprise or a department in a larger organisation who: experiences a lack of engagement in and between
- [About Us  | Intact Teams | Cultural Transformation | Leadership Coaching](https://intactteams.com/about-us/) - About Us In a leadership context an ‘Intact Team’ is a group of people who work together on a regular basis. Intact also means ‘complete’, ‘not damaged’. Intact Teams. Complete. Happy People who are also productive. That’s what we stand for. Intact Teams was born out of the passion of our founder Jessica Schubert to
- [Webcast Confirmation](https://intactteams.com/webcast-confirmation/) - You’re registered for Turning Underperforming Teams into High Performing Teams Thanks so much for registering for our skillscast series! An email confirmation is on its way to you (please keep an eye on your junk mail). You can also add each skillcast to your calendar via the links below. Skillcast 1 Teams with a Purpose:
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- [Lead the Future Webcasts](https://intactteams.com/lead-the-future-webcasts/) - Lead the Future Webcast Series Video 1 Strength-Based Leadership ​Use your strengths for exponential growth in your career or business. Video 2 Productive conflict How productive conflict helps your teams to innovate and collaborate. video 3 Out of the office but not out of work Leading remote teams and communicating in a hybrid world. video

## My Templates

- [Team Coaching Brochure Popup](https://intactteams.com/?elementor_library=team-coaching-brochure-popup) - Download the High Performing Team Coaching brochure
- [DISC Workshop Brochure](https://intactteams.com/?elementor_library=disc-workshop-brochure) - Download the DISC Workshop brochure
- [Leadership Essentials popup](https://intactteams.com/?elementor_library=leadership-essentials-popup) - Download the leadership essentials brochure
- [Catalyst Brochure Download](https://intactteams.com/?elementor_library=catalyst-brochure-download) - Download the Catalyst brochure
- [Step Up Brochure Download](https://intactteams.com/?elementor_library=step-up-brochure-download) - Download the Step Up brochure
- [Lead the Future Brochure](https://intactteams.com/?elementor_library=lead-the-future-brochure) - Download the Lead the Future brochure
- [IT 2025 Header](https://intactteams.com/?elementor_library=it-2025-header)
- [2025 mobilising the future webcast page 2](https://intactteams.com/?elementor_library=2025-mobilising-the-future-webcast-page-2) - access granted! Leadership Essentials Do More with Less: How Smart L&D Leaders Are Rethinking Leadership Development in 2025 https://vimeo.com/1099234247?share=copy#t=0 Summary of content: > L&D budgets have been decreased, but the pressure to perform hasn’t > Doing nothing isn’t neutral, it’s expensive. > Hope is what followers want from their leaders > Solutions are on the
- [2025 Mobiling the Future Webcast Landing Page](https://intactteams.com/?elementor_library=2025-mobiling-the-future-webcast-landing-page) - Mobilising the Future: Turning Disruption into Your People Advantage Reimagine your 2026 people strategy where culture builds confidence, people stay adaptable, and technology (yes even AI) becomes a tool that helps humans do their best work. Tuesday 2nd December 2025 12.00pm – 12.45pm AEDT (Melbourne) Live via zoom Register now 2026 is being called the
- [2025.10.24 Webinar](https://intactteams.com/?elementor_library=2025-10-24-webinar) - Turning Underperforming Teams into High Performing Teams An exclusive webcast series helping team leaders and HR professionals with insights and practical steps to develop cohesive teams that feel connected and deliver. Get access here Are you a team leader, or are you in charge of employee engagement, and experience: a disconnect between team members and
- [Webcast Access Templates](https://intactteams.com/?elementor_library=webcast-access-templates) - access granted! Turning Underperforming Teams into High Performing Teams Thanks so much for registering for our skillscast series! Webcast 1 is here and you cna use the navigation below to access each individual video. An email confirmation with the link is on its way to you (please keep an eye on your junk mail). You
- [Default Kit](https://intactteams.com/?elementor_library=default-kit)
- [Elementor Single Product #3071](https://intactteams.com/?elementor_library=elementor-single-product-3071)
- [Skillscast Navigation](https://intactteams.com/?elementor_library=skillscast-navigation)
- [Why high performing teams struggle to go beyond kpis](https://intactteams.com/?elementor_library=why-high-performing-teams-struggle-to-go-beyond-kpis) - The High-Performance Challenge: Why Teams Struggle to Go Beyond KPIs Striving towards high performance in teams is no longer a luxury – it’s a necessity in order to stay competitive. Yet, many organisations struggle to move beyond functional performance to true excellence. The challenge isn’t a lack of talent or resources —it’s the increasing complexity
- [Old Team Coaching Page](https://intactteams.com/?elementor_library=old-team-coaching-page) - TEAM COACHING Enquire now Has your leadership team lost its mojo? Do you worry that your top team is not performing to its potential? Do you have ‘team blockers’ who are an obstacle to progress and team working? We hear you. The thing is, this happens a lot, to a lot of teams. And whilst
- [Published webcast recording](https://intactteams.com/?elementor_library=published-webcast-recording) - High Performing Teams Skillscast 1 Teams with a Purpose
- [Subscribe Form Single Line](https://intactteams.com/?elementor_library=subscribe-form-single-line) - Suscribe to our newsletter
- [Leadership Lens Blog Template](https://intactteams.com/?elementor_library=leadership-lens-blog-template) - About the Author Jessica Schubert Cultural Transformation & Leadership Expert Teams, individuals and organisations face different challenges. My mission is to listen, understand and tailor learning solutions that fit your cultural and organisational goals. My steps to transform people, culture and businesses: Conversation Listen and understand your challenges Consult Suggest tailored learning solutions Co-create Include
- [About Jess Landing Pages](https://intactteams.com/?elementor_library=about-jess-landing-pages) - your facilitator Jessica Schubert Cultural Transformation & Leadership Expert Teams, individuals and organisations face different challenges. My mission is to listen, understand and tailor learning solutions that fit your cultural and organisational goals. My steps to transform people, culture and businesses: Conversation Listen and understand your challenges Consult Suggest tailored learning solutions Co-create Include leaders
- [Holding Pages](https://intactteams.com/?elementor_library=holding-pages) - Transformational Programs CATALYST A transformational Leadership Program for Cultural Change Lead the Future A transformational leadership program to empower your leaders to drive growth through engagement STEP UP A powerful leadership program that develops your senior team members and team leaders to step up with confidence and drive change to lead the business
- [IT 2025 Popup](https://intactteams.com/?elementor_library=it-2025-popup) - Download the Catalyst brochure
- [About Jess for Landing Pages](https://intactteams.com/?elementor_library=about-jess-for-landing-pages) - your facilitator Jessica Schubert Cultural Transformation & Leadership Expert Teams, individuals and organisations face different challenges. My mission is to listen, understand and tailor learning solutions that fit your cultural and organisational goals. My steps to transform people, culture and businesses: Conversation Listen and understand your challenges Consult Suggest tailored learning solutions Co-create Include leaders
- [Access Lead the Future Webcasts landing page](https://intactteams.com/?elementor_library=access-lead-the-future-webcasts-landing-page-2) - Webcast Series Lead the Future Leadership skills to lead in a fast changing, ambiguous world. get access WE ARE MOVING INTO A NEW WORLD AT LIGHT SPEED. Automation, disruption and our new reality of VUCA (volatile, uncertain, complex, ambiguous) world have put a huge amount of pressure on leaders. But they also represent opportunities to
- [Elementor Single Post #1177](https://intactteams.com/?elementor_library=elementor-single-post-1177) - your facilitator Jessica Schubert Cultural Transformation & Leadership Expert Teams, individuals and organisations face different challenges. My mission is to listen, understand and tailor learning solutions that fit your cultural and organisational goals. My steps to transform people, culture and businesses: Conversation Listen and understand your challenges Consult Suggest tailored learning solutions Co-create Include leaders
- [IT 2025 Footer](https://intactteams.com/?elementor_library=it-2025-footer) - Transformational Programs Workshops Coaching About Us +61 490 072 779 info@intactteams.com Level 4, 152 Elizabeth Street, Melbourne VIC 3000
- [Normal Row](https://intactteams.com/?elementor_library=normal-row)
- [2025 Landing Page Template](https://intactteams.com/?elementor_library=2025-landing-page-template) - Developing Your Personal Brand Develop your personal brand, leverage your executive presence and have your voice heard. I was working as a Sales Manager for a Global Real Estate Company in Australia in 2008. I always hit my targets and helped train new team members. Apart from being based in Sydney and then Melbourne, I
- [Two Columns 33/66](https://intactteams.com/?elementor_library=two-columns-33-66)
- [High Performing Teams Webcast](https://intactteams.com/?elementor_library=high-performing-teams-webcast) - Turning Underperforming Teams into High Performing Teams An exclusive webcast series helping team leaders and HR professionals with insights and practical steps to develop cohesive teams that feel connected and deliver. Are you a team leader, or are you in charge of employee engagement, and experience: a disconnect between team members and people working in
- [Step Up](https://intactteams.com/?elementor_library=step-up) - STEP UP A powerful leadership program that develops your senior team members and team leaders to step up with confidence and drive change to lead the business Enquire Now Download the brochure Many leaders come to a stage in their career where they stall. They manage the processes in their team or business unit well,
- [How to work with me v2](https://intactteams.com/?elementor_library=how-to-work-with-me-v2) - How to work with me Teams, individuals and organisations face different challenges. My mission is to listen, understand and tailor learning solutions that fit your cultural and organisational goals. My steps to transform people, culture and businesses: Conversation Listen and understand your challenges Consult Suggest tailored learning solutions Co-create Include leaders in the design process
- [How to work with me V1](https://intactteams.com/?elementor_library=how-to-work-with-me-v1) - How to work with me Teams, individuals and organisations face different challenges. My mission is to listen, understand and tailor learning solutions that fit your cultural and organisational goals. My steps to transform people, culture and businesses: CONVERSATION listen and understand your challenges CONSULT suggest tailored learning solutions CO-CREATE include leaders in the design process
- [Leadership Lens: D&I is about good Leadership - blog post](https://intactteams.com/?elementor_library=leadership-lens-di-is-about-good-leadership-blog-post) - In today’s rapidly evolving corporate landscape, Diversity and Inclusion (D&I) have transcended beyond being mere buzzwords or ‘nice-to-haves.’ They are now fundamental pillars that drive organizational success. What is Diversity & Inclusion? Diversity Council Australia describes ‘diversity’ as the mix of people in an organisation, and how they may differ from one another. ‘Inclusion’, at
- [Leadership Lens: Company culture: cost or contributor - blog post](https://intactteams.com/?elementor_library=leadership-lens-company-culture-cost-or-contributor-blog-post) - If you are honest and ask the question: is the culture in your organisation costing the company money or is it contributing to the bottom line? What would be your answer? “Company culture: cost or contributor?” makes senior executives rethink organisational culture in their business strategy. It challenges the idea that a healthy, inclusive, and
- [Leadership Lens: A Systems Approach to Culture - blog post](https://intactteams.com/?elementor_library=leadership-lens-a-systems-approach-to-culture-blog-post) - Cultural transformation has been identified as one of the biggest drivers of growth in organisations. However, cultural growth doesn’t happen in a vacuum and can’t be restricted to the boardroom. When considering investing in cultural change interventions, I recommend starting with a Systems Approach to Culture. In mid-2022 I was approached by Matthews Australasia,
- [Navigating the BANI World: A New Lens for Modern Leadership — blog post](https://intactteams.com/?elementor_library=navigating-the-bani-world-a-new-lens-for-modern-leadership-blog-post) - Last week, I attended a webcast about ‘organisation’s sustainable stretch’, and for the second time, the acronym BANI, a framework for understanding the world, was discussed. As a business owner and thought leader, I value frameworks because they help us make sense of the world and how we are impacted by outside influences, as well
- [Leadership Lens: Behaviour drives Culture, Culture drives Performance landing page](https://intactteams.com/?elementor_library=leadership-lens-behaviour-drives-culture-culture-drives-performance-landing-page) - The theory that “Behaviour drives Culture, Culture drives Performance” states that all levels of an organization’s culture are shaped by human actions and attitudes. It shapes organisational performance, from staff engagement to customer happiness and financial results. The collective behaviours of an organisation define its culture, which affects it’s ability to achieve strategic goals and
- [Access Lead the Future Webcasts landing page](https://intactteams.com/?elementor_library=access-lead-the-future-webcasts-landing-page) - Webcast Series Lead the Future Leadership skills to lead in a fast changing, ambiguous world. get access WE ARE MOVING INTO A NEW WORLD AT LIGHT SPEED. Automation, disruption and our new reality of VUCA (volatile, uncertain, complex, ambiguous) world have put a huge amount of pressure on leaders. But they also represent opportunities to
- [Associate Consultant Onboarding landing page](https://intactteams.com/?elementor_library=associate-consultant-onboarding-landing-page) - associate consultant details Welcome to the Associate Consultant team at Intact Teams. Now you have signed your agreement, we need the following details to finalise your onboarding into our systems. If you have difficulty completing the form, or would prefer to send this via email, contact us on: support@intactteams.com jessica@intactteams.com [gravityform id=”2″ title=”true”
- [Book a time with Jess landing page](https://intactteams.com/?elementor_library=book-a-time-with-jess-landing-page) - Book your confidential, no-obligation consultation Book in a time that suits you below Can’t find a time that works? get in touch Send your request below and we’ll get back to you as soon as possible Learn more about our programs Catalyst transformational leadership program Step Up Leadership Development Program TEAM ENGAGEMENT DISC WORKSHOPS OUR
- [Case Study landing page](https://intactteams.com/?elementor_library=case-study-landing-page) - Case Study Transformational Leadership Program Matthews Australasia Matthews Australasia is the Australian leader in intelligent product identification, inspection and software traceability solutions. Catalyst is a transformational Leadership Program for Cultural Change Overview Facing fast growth and coming out of the ‘COVID Hangover’, Matthew’s Senior Leadership Team had identified a need for changing their culture in
- [Catalyst landing page](https://intactteams.com/?elementor_library=catalyst-landing-page) - CATALYST A transformational Leadership Program for Cultural Change Enquire Now Download the brochure In today’s fast-paced business world, the focus on goals, strategy, and performance often overshadows the critical element of company culture. Are you a medium sized enterprise or a department in a larger organisation who: experiences a lack of engagement in and between
- [Catalyst CTA Page](https://intactteams.com/?elementor_library=catalyst-cta-page) - thanks for joining us How To Increase Your Employee Engagement Survey Results! Book your confidential, no-obligation consultation Book in a time that suits you below Can’t find a time that works? get in touch Send your request below and we’ll get back to you as soon as possible Curious about Catalyst? Find out more and
- [Catalyst Culture Webcast Confirmation landing page](https://intactteams.com/?elementor_library=catalyst-culture-webcast-confirmation-landing-page) - welcome to How Culture Can Eat Your Strategy for Breakfast Unlock the Secret to Transformative Organisational Success https://vimeo.com/1010091481?share=copy Download the slides Curious about Catalyst? Book your no-obligation consultation Find out more and get the brochure claim your copy of lead the future Let us know where to send it via this form!
- [Coaching Log – Mark Dingley Jessica Schubert landing page](https://intactteams.com/?elementor_library=coaching-log-mark-dingley-jessica-schubert-landing-page) - Coaching hub and log Coach : Jessica Schubert counterpart: Mark Dingley project number: IT-MAT-001 download scope of work download briefing document Project details Start date: 16/06/2023 End date: 16/12/2023 Deliverables: 2 x 90 minute coaching sessions 4 x 60 minute coaching session 2 x 30 minutes sessions with counterpart and sponsor counterpart details Name: Mark
- [Contact landing page](https://intactteams.com/?elementor_library=contact-landing-page) - CONTACT Intact Teams Pty Ltd +61 490 072 779 info@intactteams.com Level 4, 152 Elizabeth Street,Melbourne VIC 3000 Facebook Twitter Instagram Linkedin
- [DISC Workshops landing page](https://intactteams.com/?elementor_library=disc-workshops-landing-page-2) - Increase team ENGAGEMENT with a DISC Workshop Enquire Now Download the brochure Team member engagement has been identified as one of the biggest drivers of high performance and has a direct impact on business growth. Being exposed to constant change and new work models, leaders are struggling to keep their team members engaged and motivated.
- [DISC Workshops landing page](https://intactteams.com/?elementor_library=disc-workshops-landing-page) - Increase team ENGAGEMENT with a DISC Workshop Enquire Now Download the brochure Team member engagement has been identified as one of the biggest drivers of high performance and has a direct impact on business growth. Being exposed to constant change and new work models, leaders are struggling to keep their team members engaged and motivated.
- [How to increase your employee engagement survey results landing page](https://intactteams.com/?elementor_library=how-to-increase-your-employee-engagement-survey-results-landing-page-2) - Free exclusive webcast How to increase your employee engagement survey results tuesday 17th September 202412pm – 1pm AEST (Melbourne) Register Now Employees in Australia are change-fatigued and seeking stability in 2024, according to Gartner’s 2024 HR survey. The poll also found that less than one-quarter (24.3%) of Australian employees perceive themselves to be highly engaged.
- [How to increase your employee engagement survey results landing page](https://intactteams.com/?elementor_library=how-to-increase-your-employee-engagement-survey-results-landing-page) - Free exclusive webcast How to increase your employee engagement survey results tuesday 17th September 202412pm – 1pm AEST (Melbourne) Register Now Employees in Australia are change-fatigued and seeking stability in 2024, according to Gartner’s 2024 HR survey. The poll also found that less than one-quarter (24.3%) of Australian employees perceive themselves to be highly engaged.
- [HTML Email Signature](https://intactteams.com/?elementor_library=html-email-signature) - Add Your Heading Text Here Joanne Hansen Intact Teams Associate joanne.hansen@intactteams.com www.intactteams.com Sam Bell Business Manager support@intactteams.com +61 416 765 222 www.intactteams.com Drew McHugh Intact Teams Associate drew.mchugh@intactteams.com www.intactteams.com John Matthews Intact Teams Associate john.matthews@intactteams.com www.intactteams.com Tammy Tansley Intact Teams Associate tammy.tansley@intactteams.com www.intactteams.com
- [Lead the Future Webcast Series landing page](https://intactteams.com/?elementor_library=lead-the-future-webcast-series-landing-page) - Lead the Future Webcast Series Video 1 Strength-Based Leadership ​Use your strengths for exponential growth in your career or business. Video 2 Productive conflict How productive conflict helps your teams to innovate and collaborate. video 3 Out of the office but not out of work Leading remote teams and communicating in a hybrid world. video

## Products

- [Lead the Future](https://intactteams.com/product/lead-the-future/) - THE FUTURE OF WORK IS NOW Automation, digitalisation and our new reality of a VUCA world (Volatility, Uncertainty, Complexity and Ambiguity) put enormous pressure on leaders. They are finding it hard to make decisions in this cryptic world; deal with lower engagement in their teams; balance a decrease in productivity (or an increase at high personal cost)

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